While our services are offered on an hourly and/or project basis, most of our clients use the Gold Certified Step Program as follows:

Gold Certified Step Program
This program was developed for our customer’s benefit. For a monthly fee, you earn one-on-one personal days for use in many different ways. Along with the days, you have access to our staff by phone or e-mail when needed. The four basic benefits to this program are:
  1. Payments are spread out on a monthly basis so as not to have a major impact on any single month’s cash.
  2. Encourage our customer’s to train, ask for advice and allow management mentoring instead of neglecting these very important items affecting your business.
  3. Your company will earn a level of CSOA  certification. Your customers will be made aware of your commitment to training and managing by proudly displaying your CSOA Gold certification level on your website, brochures and letter head. Each of these certifications will be verifiable and certified via e-mail.
  4. Flex time is included in levels 2 and higher. Flex time is for your firm to have access to our staff for questions and mentoring, review and analyzing, preparation time for onsite training and travel time to and from your site (travel time included-2 hrs.), this makes a complete package excluding expenses. Typical expenses would be books, food, travel cost, etc., if applicable.
The steps to this program are:

Gold Level 1 Certification: Your firm will have access to our staff via phone and/or e-mail for our services up to 6 hours per month. No on-site staff service or flex time at this level.

Gold Level 2 Certification: Your firm will earn 1 day the first month then ½ day per month thereafter for our staff to be at your facilities providing any of our services. Also included is 4 hours of flex time per month.

Gold Level 3 Certification: Your firm will earn 1 day the first month then ½ day per month thereafter for our staff to be at your facilities providing any of our services. Your firm will also have access to our staff via phone or e-mail for our services and flex time for up to 8 hours per month. This level includes custom designed training for your company.

Gold Level 4 Certification: Your firm will earn 2 days the first month then 1 day per month thereafter for our staff to be at your facilities providing any of our services. Your firm will also have access to our staff via phone or e-mail for our services and flex time for up to 12 hours per month. This level includes custom designed training for your company

Gold Certification Levels above 4: Increments of level 3 are added to level 4, depending on the size of your firm and the amount of locations requiring services.